Why are they SO unhelpful?!

entenduintransit
Tue, 05 Feb 2013 12:58:38 +0000

You’re not getting any answers because they get hundreds of calls just like yours about incomplete applications when there is no problem at all. The application materials are all received typically two weeks after they are sent, and it can take Wolverine Access another couple of weeks to update. So if your son has submitted his application within the last month, then that’s probably the case. If he applied before then, then I’m not sure. They have received several dozens of thousands of applications and probably an order of magnitude less phone calls and e-mails and they have to respond to each one. They figure your situation can wait, I suppose.

In extenuating circumstances, as long as the common application is submitted on time, the other materials can be sent in late for good reason and be considered part of the application. It’ll all be sorted out, things like these happening aren’t exactly rare.