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Odd Application Issue? LoR/SAT/Transcript Not Received

VctoryVctory Registered User Posts: 1,190 Senior Member
I'm a current UMD student and this is happening on my girlfriend's application. The teachers assured her they sent the letters of recommendation (offline providers) back in October (one early Oct/one late), she sent her scores in early Oct, and she sent her transcript in early September (confirmed it was sent through Naviance), yet the application marks them as "Not Received."

The application's submitted, but is marked as incomplete due to the lack of SAT score/LoRs/transcript--the supplemental documents. Not entirely sure why this is happening and she plans to call the office after the holiday.

She submitted the application by priority deadline, but now she's worried consideration for the honors college as it's not complete, only submitted (due to the lack of supplemental docs). UMD's her number 1 choice due to the low cost, and I was half expecting her to qualify for the B/K scholarship.

Is this a common problem? IIRC, my letters of rec appeared as "Not Received" for awhile, but I can't recall if my SAT score did the same.

Will she still qualify for the honors college? She submitted before Nov 1st; I'd assume the supplemental documents weren't received due to a clerical error given that four different parties said they were sent (2 recommenders, the high school confirmed by Naviance, and the College Board).

She's a tad worried and is in "panic mode". Hopefully she'll have this resolved by the weekend, but given the holiday tomorrow this was probably the worst time of the month to discover the error.

(CC: @maryversity‌ and @terpmom7--I see your helpful advice in this section all of the time and would be appreciative for any insight!)

Replies to: Odd Application Issue? LoR/SAT/Transcript Not Received

  • terpmom7terpmom7 Registered User Posts: 289 Junior Member
    Happy Thanksgiving @Vctory‌! I certainly hope this is a clerical mistake. It would be such a shame for this kind of error to hurt her chances at possible BK/honors/scholars/merit aid. As you stated, she should call admissions ASAP and try and straighten this out. My daughter has a friend that applied by the priority deadline a couple years ago. His high school counselor didn't submit something on time and he was taken out of priority and put in with the regular decision applications. I doubt this will happen to your gf, but I do hope she gets it cleared up soon. Best of luck to her. This would be a real shame if it had a negative impact on what sounds like a stellar application.
  • dmvncvdmvncv Registered User Posts: 21 New Member
    This happened to me, I submitted my app a few days before the November 1 deadline. My teacher recommendation was sent offline and showed up as not received teacher reccomedation but shown as a received offline counselor recommendation. I emailed the office to check if this was an error and they said it was the way it was sent. As long as everything was sent by the deadline, I'm sure the admissions office will correct it. It'd be a good idea to call or email UMD.
  • Pianissimo1Pianissimo1 Registered User Posts: 39 Junior Member
    It's a really weird system sometimes. My teachers sent their LoR offline and it says on the top "not received" but next to each recommendation it says "received." If she calls admissions and asks what parts of her app are missing, she can find out which of them actually aren't there.

    The test scores can be a bit weird; I just posted a comment on another thread about how sometimes the scores aren't matched with the name correctly: an easy fix if she calls admissions and lets them know that she submitted them. They may not show up as received for another week or so but admissions told me when I called that it would not affect priority application consideration.

    I wish I could help with the transcript but my school had to physically mail it (we don't use Naviance) so I'm not sure where an error could occur there. Best of luck to her!
  • VSGPeanut101VSGPeanut101 Registered User Posts: 886 Member
    Did she somehow use a different name on her application from what the school and college board have as her official name? Either misspell or use a shortened form or something? It seems impossible that these different entities all screwed up, so I would suspect that her application is not linking to the official name on the outside documents.
  • VctoryVctory Registered User Posts: 1,190 Senior Member
    Forgot to update: it's all good! They just misfiled everything. Most of it appears as complete now. Still on the priority track.
  • terpmom7terpmom7 Registered User Posts: 289 Junior Member
    Glad to hear. Best of luck to her!
  • mkgogginsmkgoggins Registered User Posts: 114 Junior Member
    This happened to me...There are often human errors when transcripts are involved. I sent my transcript and they said it wans not in their records... After a long time of questioning their admissions dept, I learned they used my middle name instead of just my first and last so that was the reason it said it wasn't on file.. Check those sort of small details that you might have overlooked...
  • Matt846Matt846 Registered User Posts: 547 Member
    I had a similar problem with my SAT scores. Apparently between my CB account and UMD account, one had my middle initial and the other my full middle name, which prevented the matching. I was able to fix it easily with a call and they said that my application still had priority status since everything had been submitted on time. Definitely call their admissions office sooner rather than later to get this fixed.
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