<p>California did not complete some of its enrollments until Saturday night (Dec. 28th) – because of technical issues on the last day of enrollment (Dec. 24), a grace period was added during which people who had started an app on or before 12/24 could have that completed either with the help of Covered Cal. staff or a licensed agent/broker. </p>
<p>So we are dealing with a situation that the first business day that some enrollment data could be received by an insurance company was yesterday (Dec 30).</p>
<p>I figure each insurance company has to complete these steps with the forwarded data:</p>
<ol>
<li>Integrate information into their own internal database.</li>
<li>Assign a policy number.</li>
<li>Generate an invoice.</li>
<li>Mail out a paper bill. (They are supposed to email the customer, but that certainly didn’t work for me – Blue Shield told me in December that they didn’t have an email associated with my account and there was no way for them to add it to their system).</li>
</ol>
<p>I don’t want to do the research right now, but California law has some general provisions about when things come due, when paper mail is presumed to be received, grace periods, what happens when the last day falls on a weekend or holiday, etc. So lets say that the best case scenario is that a super-efficient insurance company was able to get the paper mail for the late enrollees printed and mailed today. </p>
<p>Basically the time has kind of run out for the insurance companies to insist on payment on January 6th. It’s just impossible for them to get the bills delivered to the customers in time. Late-enrollees are being told verbally to contact the insurers on their own to arrange payment rather than wait for the bill, but of course when people call there are long hold times and the companies often don’t have the enrollment data ready to accept payment. </p>
<p>So I think the January 6th deadline is “soft” – people’s real deadlines are going to be counted from whenever the insurance companies mail out the paper invoices. (The alternative is that the insurance companies stand firm, refuse to insure people, and some California lawyer with a client whose invoice arrived on January 9 brings a class-action suit.)</p>
<p>No one can actually be insured until payment is received, but the insurance companies can accept late payment and then give coverage retroactive to the first of the month. </p>
<p>I’m not suggesting that someone can goof off until March to pay the January bill – I’m just saying that a hypothetical person who receives an invoice asking for payment on a date already passed is going to be able to make payment arrangements. Just because that’s how these things generally work.</p>