<p>Let me start by apologizing for the length of this post. However, I think it’s probable that there are other families that will be facing the situation of kids graduating and moving on to higher income jobs so I think this could be relevant to some of you.</p>
<p>Today, I was able to get online at Healthcare.gov and set up an account in my daughter’s name (with her permission!). She will be finishing grad school in May and is hoping for full-time employment in her field for at least half of 2014. She currently has a part-time job which will continue through until graduation. </p>
<p>When I got to the page where her income needed to be input, I listed her current part-time job and her gross biweekly wages. I did a live chat and the rep told me I should estimate what income she would make at her post-grad career job and add that to her part-time wages to estimate her 2014 income. There was a question that asked if her part-time 2013 income, annualized, was her total 2014 income. I clicked no, it asked me for what her 2014 income would be, I entered my estimate, and then saved it. Thought all was well until I got to the end where you have to review what you have entered. </p>
<p>While I answered each and every question presented, the system disregarded the estimated amount I had submitted, and just extrapolated her part-time wages to get her annual income (only about $12.5K). I went back and re-entered the estimate just to make sure I didn’t make a mistake. The review page continued to ignore that estimate. I’m sure the problem relates to the fact that while I could provide an estimate, there was no employer listed since we don’t know who that employer will be.</p>
<p>I tried to live chat again, but the first rep disconnected after hearing my question, and the 2nd rep posted a pre-scripted paragraph about the system being down and that online access was unavailable and to try again later. When I wrote that I was online and had no access issues, he told me to call the 1-800 number.</p>
<p>So I did. Got through very quickly, but the rep was unable to tell me how to get the system to accept the higher income estimate. She escalated my issue to the Advanced Problem department and they are supposed to call me within 2 days. </p>
<p>Obviously, there is some sort of glitch in the system. However, I would think that my D’s situation is not an uncommon one, as kids graduate and move into full-time employment all the time. I’m also sure that there are many other reasons why an individual would need to estimate their future income. </p>
<p>So, I am waiting by the phone for the next 2 days. Hoping for an answer that works. I’ll keep you all posted on what I hear.</p>
<p>In the meantime, has anyone else been successful in estimating income from an unknown employer?</p>