@ReminiscingDad I know, I was just giving examples of how even the best research universities have their flaws. Maybe that wasn’t the best example…
After reading the article more carefully, I’m aware that is one of several major issues at MIT right now. Every MIT student/faculty knows about IS&T (because of email/Stellar/Athena etc.), but I’ve never heard any discussions about the inner workings of IS&T until now. I guess they were right when they meant “Fewer people, however, are aware of the changes…”
I agree; hopefully they’ll resolve this soon.