<p>back office is relevant in all industries not just banking. “back office” is all the administrative activity that happens in the background. The stores for a retail company or the manufacturing plants for a manufacturing company are the visible part of the company that everyone thinks about … however in the “back office” is all the other stuff needed to make the company go … accounting, finance, IT, inventory management, HR, etc. Overly simplisitc but most desk jobs at headquarters would be considered “back office” jobs.</p>