Burgeoning administrative bloat at LAC's - "Somewhere Between a Jeremiad & a Eulogy"

It’s like the medical industry. Same number of physicians but 5X the number of administrators.

There’s bloat but it didn’t just happen because they decided to give people more jobs. There are more regulations to deal with and people needed to deal with them. Students have now become ‘Customers’ so they are treated more like Customers in all phases and that takes people. Technology has transformed expectations.