Thank you, she applied to the other local university and will see what happens. She’s planning on sending the email this evening to the lady and will see if it changes anything.
I have a copy of her transcripts. She is ranked 11 of 469. Weighted GPA is 4.89, unweighted is 3.71. The high school she attends is the largest of 5 in our ISD. Also considered the top in our area. Not sure of any of that counts but when the local president of our community college found out he was very impressed considering the school she attends.
Once again thank you all for the advice and help. I really do appreciate it.