If you are hit by their driver and they can’t get the car repair timely, why should I pay?
And why do they low ball everyone - and it’s not me - it’s from car dealers - two of which and I only asked 5 - won’t even work with them.
In fact, the body shop (2nd - in Arizona) said normally they say 3-4 weeks but with State Farm they tell people 6-8.
In the end, not easy - but they did come through - but based on feedback from my dealers, I wouldn’t want them.
But again- your experience differs.