LIke @Bromfield2, we had Chubb on our previous house. We had two claims. One was major – a tree fell through our roof during Hurricane Sandy. It took a while for them to get going, but eventually they paid everything without issue. The other claim was smaller and they did not have an issue paying. Chubb also insured two condos as part of the same policy. I don’t think they did our cars.
We bought a second house and then put the first one for sale. The agent we used to get us insurance on the new house priced it for Chubb and Hanover. He said that the Hanover Platinum was offering a similar kind of policy to Chubb but was trying to get into the higher end business and their pricing was significantly lower. Hanover insuraec both houses, the condos and the cars. We sold the old house and the two condos. Hanover was very good when my car had an issue. We have not had a claim on the new house.
So no complaints about either Chubb or Hanover and positives for both, especially Chubb’s handling of Hurricane Sandy.