<p>I am still waiting on that return phone call from the IT dept. ;)</p>
<p>But to update everyone, I used the above website, and the battery was delivered the NEXT afternoon. I did pay for 2 day shipping, but the battery arrived in about 24 hours. Awesome service.</p>
<p>Also, I had DS mention the battery to the IT folks, and IT has my DS compiling a list of students that have had problems… and then the IT dept is gonna try to get Dell to “fix” this problem.</p>
<p>OK, my first question is why isn’t IT doing this themselves? One simple email out to all 2010… ask for any problems, IT complies the list, IT calls Dell. Simple, Straight forward. Why is my DS with dealing with compiling the list of students and computer numbers with problems… He has MORE IMPORTANT Things to be doing right now.</p>
<p>OK, I am gonna get off my soap box now.</p>