Computer ~ Battery

[Royce_DM]

<p>here is part of an email my DS forwarded to me:</p>

<p>

M/N in the Class of 2010:</p>

<p>We have been informed by Dell that Dell is assuming all responsibility
for replacing the batteries in your laptops. The arrangements are not
yet complete, but we do expect replacement batteries to arrive shortly.
In the interim, our plans are as follows:</p>

<p>[1] M/N at sea - Please contact your ATR to arrange for
shipment/delivery of the replacement battery.
[2] M/N on campus with a failed battery - The DoIT Service Center will
contact you, when the batteries have arrived.
[3] M/N elsewhere - Please contact Mr. Tedesco (516.726.5802 or
<a href=“mailto:tedescoj@usmma.edu”>tedescoj@usmma.edu</a>) to make arrangements for a battery replacement.</p>

<p>I would like to take this opportunity to point out the extraordinary
contribution of Mr. Edward DeVries, of DoIT. Mr. Devries did the
research to determine that the batteries were malfunctioning, and he
made a convincing case to Dell that the batteries should be replaced at
no cost to the M/N.</p>

<p>We also need to recognize that Dell took the extraordinary action of
assuming prompt responsibility for replacement of the batteries. It’s
refreshing to work with a corporate partner who does the right thing.
Regrettably, this does not always happen.</p>

<p>V/r,</p>

<p>HDW</p>

<p>Howard D. Weiner
CIO, US Merchant Marine Academy

</p>

<p>so, DS is now gonna be the proud owners of two batteries!</p>

<p>Oh well, at least Dell is doing the right thing here! You gotta give them the credit that is due!</p>

<p>And I bought DS’s on Black Friday, it was one of those Black Friday deals at Staples.</p>