<p>FWIW – Also have had bad Dell customer service experiences (even with the top plan offered), as S1 and S2 have had them all through high school (6 yrs!). S1 got a mac for college and still loves it 2 yrs later. Tells us that most of his friends who arrived with non-Macs have switched or want to switch over. Gave S2 a mac for Christmas to bring to DU. He loves it. Better interfacing generally, esp in student world filled with itunes, etc. Think the Mac v. PC commercials, and that’s pretty much how they feel about it. </p>
<p>Me I still use the Dell desktop, but then I’m just a dino-mom…</p>