Concierge Medicine

<p>Understanding the current business climate for health care comes down to the private insurers, not Medicare. </p>

<p>Years ago, the insurance companies came in, promising to manage better the care that employers were paying for. Doctors who provided unlimited tests and kept patients in the hospitals longer than they needed - all that was paid for by the employers in health care for their employees.</p>

<p>Now it has all evolved to where the employers pay a lot, the employees contribute a lot, physicians and hospitals have limited negotiating ability and consequently have profits squeezed to the breaking point, and insurance companies take all the profits that used to go to the medical providers. Senior executives at United, Aetna, and your local Blue Cross / Blue Shield company are soaking up millions and millions of dollars in pay and bonus, while good doctors are scrambling to stuff as many patients into their waiting rooms as possible to pay their bills. They over schedule so that if one appointment doesn’t show up, they still get normal billings from the sick sardines in the waiting room.</p>

<p>Well summarized, hayden.</p>

<p>As a dentist who has “managed” to avoid mangled care up to this point, I’d like to add my admittedly subjective take on it as a more than casual observer:</p>

<p>Up until widespread insurance, routine MD visits were fairly affordable and could be paid for out of pocket with minimal hardship for most working class Americans. With the rise of traditional indemnity insurance, MDs learned how to game the insurance and fees were suddenly “unbundled”. So you would see your physician for 5 or 10 minutes and there would be four or more separate itemized charges totaling in the hundreds. The patient didn’t care…as long as insurance covered it. Utilization also greatly increased. Since the care was now “free” ; every illness: minor, major, real or imagined warranted a visit to the doctor’s office or emergency room. The physicians really rode this gravy train and their high incomes reflected it.</p>

<p>Insurance company execs eventually caught wise to this, and decided they wanted more of a piece of the pie. They slowly lowered reimbursement levels and took more for themselves. Just like the parable of the frog in boiling water which was heated up gradually, the doctors (soon to be renamed “providers”) were still doing fairly well, so didn’t protest all that much.</p>

<p>Fast forward to the current situation: Doctors became so beholden to insurance companies for their income that a physician with four years of medical training, three years of residency and ? yrs of a fellowship or specialty training now have to answer to an MBA or sometimes even an insurance clerk before they can exercise their medical judgment. And their income has now plummeted since the “middle man” is now getting a huge piece of it.</p>

<p>Although I feel “they have made their own bed” as a profession, I do feel sorry for MDs and sad about the current situation. The “best and the brightest” of the new generation are aspiring to be “middle men” (just read the top students posting here if you need any proof) such as investment bankers and corporate lawyers. There, the hedge fund managers and senior law partners routinely make seven figures, whereas primary care docs seem to struggle to make more than $200K im many areas of the country. The net effect of paying less per procedure is that they have to see more patients to make the same income and quality undoubtedly suffers.</p>

<p>So what does that have to do with “concierge care”? That is the justifiable response of good doctors who have a nice following to be able to practice medicine the way they used to before managed care…and still make a decent living. And it is a way for patients who want to be looked at as more than a number and can afford it to get quality care and be treated respectfully. And if you are paying extra, you don’t want a new doc, you want one who already has established practice and reputation. I know I would.</p>

<p>I don’t believe that government will do any better at “managing” care than insurance companies, and will probably be worse and even less efficient. More and more doctors are already “opting out” of Medicare, rather than continue to accept lower and lower reimbursements. A two tiered system, public and private will undoubtedly be the result, with the less experienced and overworked MDs serving the masses and the best practitioners doing elective care and catering to the wealthy. And the real top young minds won’t be going into medicine at all.</p>

<p>I’m drained and discouraged after posting those thoughts. I’ll leave it the smarter people here to figure out a good solution. Although I can’t think of one, I am fairly certain it is not a government takeover.</p>

<p>Concierge practices also tend to cherry-pick the healthiest patients. When my H’s and S’s primary care doctor left his medical group to have a concierge practice, my healthy S was hounded for months with invitations to move to the concierge practice. My H, who has had two heart attacks, only received a letter advising him that he needed to select another doctor from the medical group.</p>

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<p>How about:</p>

<p>Medicare for all, but for catastrophic costs only with $10,000 (or more?) annual deductible. Patients can then self-pay for the more affordable smaller stuff and self-ration their care instead of overusing care and fighting with government or private insurance who wants to ration the care because overuse is costly. Insurance would be optional for the costs up to the Medicare deductible, but many would opt out because it would not be that good a deal.</p>

<p>I first heard about concierge practices in our area about 6 yrs ago. I have not heard much about it in recent years. I don’t know if it took off. I live in a high cost of living area. What I have seen is many OB/Gyn and internists no longer contract with insurance companies. They will bill but you don’t get a reduced rate.
I have seen first hand the difference in the last few months. My Gyn who delivered all my kids stopped taking insurance about 5 yrs ago. She felt she wanted to give her patients more time and also felt she wanted to spend more time with her spouse. I continued to go to her since I am fairly healthy. The visits after she stopped taking insurance were on time, she had more time for her patients. (she does bill)I have had some health issues the last few months. At one point I needed to see a Gyn. I called my regular Gyn. She saw me the next day. She took time with me and was able to do an ultrasound at that time in her office. She could do this because she didn’t have 8 patients in the waiting room. I needed surgery. Due to cost I needed to see someone who took insurance. My internist, GYN and urologist all recommended the same Gyn who is one of the best in my area for laproscopic surgery. She takes insurance. I called, she wasn’t taking new patients. I called the 2nd dr on the list who takes insurance. No appointments available till the end of July. My internist made a call and got me into the Dr who was not taking new patients. My first visit was rescheduled as the Dr had an emergency. When I went for my first visit, she had 2 people in the waiting room, when I came out she had 3 more. The day of my surgery she was an hour late due to getting behind schedule. She did an excellent job with the surgery but I know when I go for my followup visit I will have a wait to be seen and she will have patients waiting to see her when I am done.</p>

<p>This has been around for years in Manhattan’s Upper East Side. I have used such doctors when I needed another opinons. So far not worth it. My insurance pays for such care but at reduced rates and I have to do all of the billing work my self after paying the doctor and getting the bill statement from them for reimbursement. </p>

<p>Actually, a lot of medical care is going this way. Reasonable and customary fees only seem to apply if the doctor/hospital is a member of your health care group as a preferred provider. Otherwise you have to pay the excess. </p>

<p>The term “concierge care” is not what is used in a lot of cases, but is what is often practiced when doctors limit the number of patients they take under certain insurance plans or refuse to take insurance or even bill it, wanting the money up front.I hardly call the care one gets from such doctors “concierge care”. These are just doctors who can make a living without having to cater to patients who are limited to what their insurance will cover.</p>

<p>I pay a premium each year for my son to be seen at Memorial Sloan Kettering. He is a cancer survivor and his oncologist is on staff there and the protocol he underwent his MSK’s so it really makes sense for his followup to go there. But my insurance, which, on the whole, is pretty good does not have MSK as a preferred provider. So I have to pay the difference which is a hefty one. It’s not as though I get any special care there because I pay the premium out of pocket. MSK takes Medicaid and charity patients too and the doctors don’t care who you are in that regard. </p>

<p>Britain has had its Harley Street doctors for a long time, and those who know the system play it both ways since there are times when it is preferable to use the government system and times when going private makes sense. So it is for here too.</p>

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<p>Who said anything about a government takeover? Although we should all certainly see by now that the private sector cannot manage this.</p>

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<p>I didn’t think it was possible to become more negative about our current health care options until I read your post, audio. Now, I’m both depressed and scared. Does anyone see things improving in light of the fact that the older population is increasing in size and the younger population is becoming more and more unhealthy? It seems to me that things have no choice but to implode. We aging boomers are in deep do-do. The youngsters will have every incentive to see us “Out of the way”, as we’ll be using up ever larger percentages of healthcare resources. I predict that “assisted suicide” will garner a second look around that time. “Death panels” (called something else, of course) may well become the norm. National life expectancies will plummet for all but the very wealthy.</p>

<p>Somebody slap me, I’m becoming hysterical…</p>

<p>This current generation of medicare recipients who are in their 70s and 80s will never want to give up even a little bit of their medical benefits and it will be political suicide to try to get them to (see recent Republican loss in NY).</p>

<p>It will be up to the next generation of medicare recipients, the boomers, to decide whether or not to sacrifice…to decide that it isn’t fair for us to burden the younger generation.</p>

<p>We have to lobby for changes to our medicare or the cost of it will kill our kids, grandkids, etc.</p>

<p>Will we have the strength to do it?</p>

<p>Have no fear, poetsheart. If gas prices go up any higher, more people will start to walk places, and will become healthy again. Does that make you feel better? :)</p>

<p>I won’t get healthy, though - I drive a Prius.</p>

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<p>Sniff, sniff…maybe…if the grocery store isn’t 5 miles each way…with half the route being a twisting 2 lane road (like ours)…Aww what the heck; if we get clocked while lugging groceries home, all our troubles will be over…;)</p>

<p>You are lucky you have such a healthy long walk to the grocery store. Ours is about a mile away. Have taken many walks to get there. Unfortunately it also involves a walk past a very yummy restaurant… and also , if I take a slight detour, to a waffle house!</p>

<p>This new concierge service is only a new and particularly offensive symptom of the true cancer in our health care system – the private for-profit insurance industry and their brilliantly successful 70-year campaign to terrorize Americans with the bogeyman of “government-run healthcare.” Maybe the US could take a look at, oh, every other modern country in the world for clues about how to fix it. Americans pay far, far more than anyone else does for healthcare – which might be OK if our outcomes were far, far better. But the US ranks way down the scale in such measures as life expectancy and infant mortality, lower than much-maligned Canada. We’ve been suckered by Big Insurance into paying more for less. Why aren’t we outraged? </p>

<p>Our free-market approach to insurance has led directly to the shameful fact that 50 million Americans – 1 out of 6 --are uninsured, and countless others are underinsured. Uninsured people, of course, tend not to see doctors for preventive care, routine screenings, or minor ailments. So that ear infection which could have been seen in a doctor’s office at a modest cost ends up in the ER at a far higher cost, which is spread to taxpayers and those who do have insurance. Breast cancer which could have been treated much less expensively if caught early, ends up getting the full Stage 4 treatment, paid for by the rest of us. Insuring everyone would save billions of dollars.</p>

<p>Our system violates the fundamental principle of insurance: Spread the risk. Right now, the universe of insured Americans skews toward the older and the sicker – people who know they cannot do without insurance. It’s like making auto insurance optional: higher-risk drivers would be more likely to buy it, which would make it more expensive for bad drivers and good drivers alike. Yet I’ve never heard anyone yelling about “socialized transportation.” We understand why universal auto insurance makes sense. The same applies to health insurance: If the younger and healthier were brought into the same pool as the older and sicker, insurance costs would be lower. It’s Insurance 101.</p>

<p>Here’s another insidious effect of private insurance: When you send in your premium to your private insurance company, the company is only required to spend 80% of it on medical claims. (That’s part of the new law, and they fought it tooth and nail; they much preferred the mid-70-percent range they operated in before.) The rest is spent on advertising, lavish CEO compensation, dividends to investors, and armies of underwriters whose job it is to find a way to either deny your claim or deny you coverage in the first place if you’ve ever been sick – costs which would vanish under universal insurance.</p>

<p>The system is so badly broken that I don’t see how it can be fixed. The only hope is to admit that the invisible hand cannot solve every problem, scrap it, and build something that works for all Americans, not just the wealthy.</p>

<p>I have private insurance that is a non-profit BCBS, but the medical directors are paid about $250K annually & the execs are paid more than that. The CEO gets 7 figures plus a bonus. I am still happy that I get good coverage & am able to see the docs I want & need to. All docs will see me on the day I need to be seen, even if it means I have to wait a while and/or get squeezed in; most of them are honored as “best docs in HI.” I also am seeing one of the best docs in the world, tho I have to fly 3750+ miles or so to see him. He & my other docs are participating & preferred with my insurer. None of them are “concierge docs” and in fact my exceptional doc gets & enjoys some of the sickest and most puzzling cases in the world, literally. He also manages research and has important administrative duties his highly respected medical center. All my docs take the time needed to spend with me; the one I fly to see generally spends about an hour or longer for my visits and to go over lab & imaging results.</p>

<p>I do know that the non-profit HMO who claims to accept most patients refused to insure S because he has asthma and other health conditions, even tho he has been under excellent control now for many years.</p>

<p>I know I am very fortunate and often talk with patients who are unable to get this level of care. I know my docs do not have time or space to accept more patients except by urgent referral from other docs. </p>

<p>Patients who cannot or do not get regular preventative & maintenance medical care get a lot of it in the ER & hospital, where it costs all of us a LOT more and tend to end up with a revolving door that they keep going in and out of. The sickest folks end up costing us the most because of their frequent and expensive hospital visits and their many multiple meds for care.</p>

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<p>I don’t see it happening. You’re talking about the most self-absorbed generation to ever live in the United States (except maybe our kids generation.) We’re talking about life and death issues and the boomers totally expect to live forever. They plan to look young until they drop dead, they have no problem in spending every penny they make and then borrowing for everything else they want, they have not saved much money for retirement (guess they expect someone going to be supporting them in old age). We expect to put off having kids until we’re done having fun and then be able to waltz into the infertility clinic have someone take care of the issue for us (which many insurance companies pay for). We expect when we get terminal cancer that every available treatment will be done no matter how expensive and no matter how imminent death is.There’s been a huge sense of entitlement for years. So, why all of the sudden would they be willing to put aside their need to get every medical procedure, drug or treatment available when it’s all about chasing the fountain of youth?</p>

<p>I don’t think we have the strength to do it. :(</p>

<p>Sorry to sound so cynical. Grumpy this morning.</p>

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<p>You mean in Canada where certain surgeries end in July for the year because they’re out of money? You mean like Australia where you get put on a waiting list that lasts 8-12 months? </p>

<p>Yep, they’ve got it figured out!</p>

<p>I’m not saying healthcare in the United States is perfect. We know that ain’t true. But I have deep concerns of going to something like these other countries.</p>

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<p>Actually, the US has a combination of the worst aspects of both a free market and a socialized system, without getting much of the benefit of either.</p>

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<p>You’re absolutely right, LasMa. The following quote proves how successful the campaign has been.</p>

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<p>I’m sorry. That came straight from an Irish physician who has worked in the UK, Canada, and the United States. I took a class on healthcare systems.</p>

<p>While I absolutely agree the American system is “broken” I have significant concerns about blanket suggestions of going with what Canada or the UK has. It won’t work here.</p>