Dairy Queen franchise owner insults customer, Dairy Queen closes franchise

Well, the problem with the bottom line is that it makes a lot of very real concerns into “externalities” and thus unloads substantial costs onto society or the environment. There’s some recent research, for example, that suggests that if we were to quantify some of those externalities we’d find big, big problems:

http://grist.org/business-technology/none-of-the-worlds-top-industries-would-be-profitable-if-they-paid-for-the-natural-capital-they-use/

https://www.trucost.com/trucost-news/teeb-business-coalition-study-shows-multi-trillion-dollar-natural-capital-risk-underlying-urgency-green-economy-transition-2/

I wasn’t even aware that Dairy Queen had stores outside the state of Texas.