Here are their instructions to me…
Please ask your recommender to log back in to Gateway and follow the instructions to submit. If they have problem using the system, please ask them to contact us directly. We in tech support are always happy to help.
Alternatively, since the recommender already submitted the form to SCHOOL, you could simply use the ‘Auto Submit’ feature without bothering the recommender. However, if you don’t see the Auto Submit button under a Part 3 item, it means the recommender did not “Opt-In” for the feature. You can ask the recommender to follow the steps below:
- Log into their recommender account.
- Go to the Dashboard tab.
- Click On for Auto Submit at the top.
When successfully updated, you should be able to see the green Auto Submit button for the recommendation you wish to send.
Let us know if we could help further.
Best,
XYZTechnical Support
Gateway to Prep Schools