<p>well i sent them a ticket and this was their response:</p>
<p>Thank you for contacting the Support Team.</p>
<p>We apologize for the inconvenience you are experiencing and appreciate your patience. Please try to upload your document again in about 1 hour. </p>
<p>Again, thank you for contacting us; please do so again if you need additional assistance with this incident.</p>
<p>Regards,
The Support Team</p>
<p>will let you guys know how this goes in about an hour or so i guess…</p>