<p>Hi FC. We had 2 broken plastic drawers that were shipped from Container Store via Fed Ex. We just threw them out. Several other boxes looked like they had been stomped on by a 500 pound wet guerilla. A few small items were crushed–boxes of staples and tacks and paper clips–which we tossed out as well. We have shipped via Fed Ex to other colleges and many times for business and never had such poor quality. Next time we will put everything in plastic bags or wrapping. Not very environmentally sound but necessary, apparently.</p>