<p>I’m one such person who couldn’t get my non-custodial parent’s information (haven’t seen him for 11 years, and he didn’t pay anything before that either). I wrote a short explanation like this by email to the financial aid office, and they sent me an appeal form for waiving the requirement of the NCP’s information by mail (I’m international). The form gives you a more detailed space to explain your situation, so I’m sure they’ll give you a fair judgment! The form doesn’t make things difficult for you either, a questionnaire, some space for optional description, provision for attached documents. I filled it up while I was in the queue at the hospital.</p>
<p>Hope this helps.</p>