<p>With regards to the original post (im2bob) I have been posting on this forum about the very poor job GW does in passing its information to prospective students. They do not tell people the very basics: how to access their financial aid package. </p>
<p>Also, the e-mails I have received from them have been boilerplate and useless. The one time I called I was put on hold for 10 minutes while the nice, although clearly inexperienced, person tried to get the correct answer for me.</p>
<p>If this is how they run this critical office then I wonder how the whole university is being managed.</p>