What’s an FSA counselor? A paid counselor that helps with financial aid?
If you are talking about need-based aid . . .She is terrible at her job, understands the job but is a poor communicator, or you misunderstood.
For regular decision, early decision, and most early action: For almost every student in these categories the financial aid determination arrives either with your acceptance or shortly thereafter, meaning a few days or a week after.
For rolling decision: If the student receives an acceptance in the fall or early winter, the FA determination can arrive as described above OR can come at the same time the regular decision students get theirs.
If you are talking about MERIT aid, yes, there are some schools that have pre-stated merit award criteria listed on their websites. But I don’t think that’s what you meant.