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Incompletes can be a burden to a kid who goes home struggling and could even be an obstacle to therapy and healing.
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One incomplete is one thing, 3-4 is a lot. Generally incompletes have to be done by the end of the next semester.
One of mine has an incomplete right now and had a mental health crisis that prevented finishing that ONE course in the next semester and the kind teacher gave them more time, but that is unusual.
In my opinion a medical withdrawal with grades deleted (no F’s or W’s) is the best way to go. But if this is not possible, no need for despair since the son can go to community college, start with one or two courses and do well, and build a decent transcript. The transcript from current college will follow him but chances are any 4 year college will prioritize the more recent grades. But CC needs to follow or be accompanied by evaluation and treatment, as well as registration for accommodations and support.