<p>Oh, and btw, two different departments getting together to write answers to FAQ’s (what I called a script), or agreeing to use the same answers, in order to deceive others is the very definition of a conspiracy. They would have to conspire in order for them to have given me such similar answers to my questions. Or do you have some other definition from some dictionary only you know about? Here are the ones I see:</p>
<ol>
<li><p>A combination of persons for a secret, unlawful, or evil purpose: He joined the conspiracy to overthrow the government.</p></li>
<li><p>Law: An agreement by two or more persons to commit a crime, fraud, or other wrongful act.</p></li>
<li><p>Any concurrence in action; combination in bringing about a given result.</p></li>
</ol>
<p>That last one fits your scenario the best.</p>