<p>Wow, and you are a lawyer? The clear direction of of the definitions involves an intent to deceive, do evil, or cause harm, and both parties do it knowingly. That is not the case of an employee handbook or a customer service script in most cases. True, there is a benign definition of “conspiring”, but it was extremely clear that was not what was being discussed here.</p>
<p>And please, spare us all the pop psychology.</p>