<p>Illyria has the best idea on this thread: contact your Congressional representative and your US Senators. They know who to talk to, they know the laws, they can perhaps contact the State Department or the Dutch embassy in Washington, they can cut through red tape, they know the secret phone numbers, they have pull.</p>
<p>Not that this is the same thing at all as the OP’s dilemma, but once I was trying to get something corrected at the DMV, and ran into one dead end after another. I finally called my state assemblyman’s office, and the problem was fixed in literally five minutes. Lesson learned: Do the best you can, but when you’ve exhausted all possibilities, elected representatives can just get things done that the rest of us can’t.</p>