<p>jym, your cable problems sound frightfully familiar. We go through “flaky” cycles— I’ve found that after I get past the first customer service rep’s canned question checklist, the 2 times that I’ve actually been transferred to their “level 2” support (where the guy is walking me through what to unplug from the back of whatever), I’ve had the most luck. But, it never fails; the cable company ALWAYS assumes the problem is with our router—just like the phone company ALWAYS assumes that it’s some phone or other thing we’ve done to have scratchy noises on the telephone line. So, we rely on cell phones a lot more now, but unfortunately, there’s not many good alternatives to cable/broadband for us, either.</p>
<p>thanks, astrophysicsmom- We’ve unplugged and reset the modem and router more times than Bush mispronounced “nuclear” (sorry-- first analogy I could think of-- not meaning to offend anyone)- and still the internet works when it feels like it, and at a speed it is in the mood for. It typically goes down during the night-- so we’ll see in the morning. We lost it around dinnertime but got it back–though running slow…</p>
<p>!@@##$%<em>&%^$ cable company !!!What a bunch of !@@#@Q#%#$</em>&% incompetents!!! Same idiot repair guy comes Monday- says "yup- its outside. Gotta put in a maintenance order. So, ya think he hever did?? OF COURSE NOT! Think maintenance is open past 9 pm when our internet went out AGAIN?? Of course not. Think anyone will really call us back tomorrow (like they always promise?) HAHAHAHAHAHA.</p>