I also don’t think it is unreasonable to charge students after 10 transcripts. If you are searching for merit money, aren’t the fees worth what you expect to gain in return?
Heck, if my kid were getting $60K a year to go to a school, paying the transcript costs are worth it.
When my kids were in HS, I was on staff at their HS. I often walked in on the Registrar to get transcripts of students who wanted me to write their LORs.
She would say: “I can’t get that for you right now Auntbea, I’m swamped with transcript requests-this kid has 30 private scholarships (these are not Naviance) and I have to have this pile ready before the mail truck gets here!”
I would ask: “Can I help?” and she would say, “I wish you could, but it’s not allowed. We have to follow the process and not lose any requests.”