@lcs4455 The PID page answered your question - several days for online payments. So even though you may have seen a confirmation that your payment was received, it has not been processed yet.
Son got the “Acceptance” notification on Admissions Portal, so he set up VT Email but can’t get into the STARREZ portal for Housing.
Anyone get to the next step after setting up VT Email?
It takes about 48 hours after setting up the VT ID/Email before it goes active on Starrez. I would try tomorrow evening - and if still not then the following evening.
I was able to access the Starrez portal because I created my VT ID early, but it says I cannot complete the housing contract because of my student classification. For classification it says “please select classification”, and I don’t know where to select that.
Does it give options
No, there is no where on the starrez portal itself where I can choose my classification as freshman. It only listed it as “please select classification”.
@broseeff when u signed into starez did u use the admin login section? Where it says username is it your vt email including @vt.edu u used?
No, I used the VT - Student SSO Login underneath the admin login.
Maybe all the data hasn’t loaded yet. If still doesn’t work tomorrow I would contact them.
Phone: 540-231-6205 housing@vt.edu
Ok, thank you
Every time I click on that it says Login to Starrez Portal failed, Reason: Login error. Please try again with a purple link that says click here to try logging in again which just goes back.
Clear you cache and access through a new browser window. If no luck contact 4help@vt.edu.
Anyone into STARREZ yet?
Hey Broseff. I currently have the same error as you about classification? What did you do to resolve that issue?
It may take another day to work
Just wanted to let folks know my daughter was able to get into StarRez and complete the housing application. Just a heads up–student will need to set aside some time to fill it out. It has a number of steps, and if you are applying to one of the residential colleges or an LLC, there are additional questions.
As an FYI - as I was a little hesitant the first time… you can go back in and make any changes you want. It won’t effect the date you have as having originally signed. So if you want to tweak your profiles etc. later or use to look for roommate choices you can.