My parents’ doctors do use an electronic portal, but not all the specialists do, so we are limited in being able to ask for clarification if it is a specialist (so then I have to call). The GI says don’t take prednisone. The Pulmo guy says absolutely take this prednisone. The PCP says he can’t comment on other doctors’ prescribing.
DH and I used tohave the same PCP, but that doctor never seemed to see me, only appointments with the PA. The one thing I do notice is doctor’s proclivity to say stuff like “what would you like to do”. Not helpful. But I agree that the virtual visits can be a great help for triage and mundane issues.