*You cannot know that any of what you are saying is true, @intparent. Just because they don’t choose to address every response, or even any response, doesn’t mean they are ignoring them or unappreciative of them. Just because post #3 is referencing the unhelpful nature of post #2 and not commenting on yours does not mean s/he was including yours in what was said in post #3.
Especially in this case, there were bashing and inappropriate comments before they even hardly had a chance to respond. In fact, through the first 11 or 12 posts, yours was the only one actually engaging the question. Not everyone spends every minute on this site. And in any case, if you think that, then either report them if there is a violation of the ToS or use your time more wisely elsewhere.
But assuming the worst when they really haven’t said anything at all except to take offense (correctly IMO) that people torpedoed her/him very quickly for even asking the question is not appropriate. I am not sure how anxious I would be to engage the few helpful comments when there were so many negative ones right off the bat. Bottom line, they asked a fair question that people ask all the time and there are any number of actions members can take, but bashing them for asking the question is not one of them that is appropriate.*