Actually the thing that struck me about that incident was that at every university I’m familiar with, admin buildings (at least the ones that house the offices of the President/Deans/Provosts) are unlocked and accessible to students during regular business hours. A university president should be willing and able to engage constructively with students over grievances. And grievances escalate when administrators aren’t accessible and responsive. Responsive doesn’t have to mean caving to student demands, but it does mean listening, considering, problem-solving, explaining. Not locking people out.