Sorry! I’m not really sure! I haven’t attempted to email them but since the program is affiliated with Harvard I doubt the program wont run at all and is just scamming you out of your money. When I initially posed the question I was more so asking if it was another cash-grab program like 90% of the Lumire education stuff or pre-college programs where they make you pay 2,000 dollars on a “experience” which isn’t valuable for college. The email is probably just faulty or maybe you’re typing in the wrong one.