<p>There are always exceptions and situations where parents should step in. When my D was out of the country for 3 weeks, with no access to e-mail for much of that, I did reply to some of her e-mails from coaches who were expressing interest, explaining that she was out of the country until a certain date. If she needed to call from school, I am certain the college counselor would let her call from her office during lunchtime, but if that were not possible, I would make the call. My S will be living off campus this year, and he set that all up himself, but we had to guarantee his rent, so I feel OK calling with questions I have as a parent.</p>