I’m guessing there is a misunderstanding unless something has changed. IIRC, one could use the DRT, but had to indicate the rollover when they submitted the FAFSA. This was so easy to miss!
In addition, the first year of the IRS DRT or so, there really was no way to indicate a rollover on the FAFSA when submitting. I believe this was corrected a couple of years ago adding that one little question or checked box or whatever to indicate the rollover.
And regardless…the person submitting the FAFSA could not correct this online.
I’m glad there is a way to get this changed at the FAFSA level by paper. I’ve never heard of this process before, so maybe that’s new this year too…either that or no one on here has ever used it.
I would keep in communication with my colleges if I were the OP. And especially if the student gets accepted to their top choice schools.