<p>I misspoke above; I meant you would need Snow Leopard. My older Macbook had to be upgraded to Snow Leopard from Tiger or Leopard when I went to the iPhone 4s; I have since purchased a Macbook Air with Mountain Lion and that is the system I was thinking of when I typed my previous post.</p>
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<p>I don’t object to that as I understand it. However, the thing which got Turbotax into trouble this year was not to explicitly state on the package that the minimum system requirements for mac was not only 10.6.8 and up…but 64-Bit Macs only. </p>
<p>Ended up burning a lot of folks with 32-bit core duo macs from 2006 when they were misled into believing having 10.6.8 was enough. It wasn’t but Turbotax didn’t warn them on the packaging or in online ads until there was an avalanche of complaints about it.</p>
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<p>Well, you get into trouble anytime you aren’t comprehensive about requirements. That sounds like an oops mistake by someone that didn’t understand the permutations. X64 has been a bit of a mess for a while.</p>
<p>How did Intuit make their customers whole?</p>
<p>I used TurboTax for a while until the mess they had several years ago with licensing where they didn’t allow you to move the license onto another machine later on. I came back because the tax code got more complex to the point that I couldn’t do it without decent software.</p>
<p>Whoa. OP here. I got my MacBookAir as a revenge gift to myself for H ignoring my 50th birthday, so it was purchased in Sept 2012. Many young Apple-employees encouraged me to get the “Lion” upgrade, which I declined, because I didn’t think I needed it.</p>
<p>I reached out to the Apple people last night – a nice yet sleepy California-sounding guy talked me through updating my Mac first. We were on the phone so long I asked him if he got a discount on iTunes. He said “I wish.”</p>
<p>I downloaded an upgrade to my laptop, and when I touched Music on my phone, my songs were there. At least I think they’re there.</p>
<p>I think young people are automatically synced to their device. Me, not so much.</p>
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<p>I didn’t find this to be an issue as of 2 years ago when one machine I just installed Turbotax on(PIII-500) decided to bite the dust just a couple of days later. Simply installed the software on another machine (G3 Imac) and it was off and running. </p>
<p>Repeated it the next year and this year and found I no longer could load it on even a 32 bit intel core duo so I loaded it on a spare P4 desktop*.</p>
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<li>I tend to load tax software on the slowest machine I can get away with in my inventory. :D</li>
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<p>They backed off on the license thing after a bit uproar.</p>
<p>I looked up the word calvary and a picture of iTunes came up. It is easily the dumbest and most annoying tool ever imposed on paying customers. </p>
<p>By the way, are the trackballs in the MacBookPros all supposed to die after 3 years of use? And are warping batteries and failing chargers also part of the planned obsolescence in Cupertino. </p>
<p>But, yep with gallons of kool-aid and affection for the genius bartenders, one should be able to survive owning those beautiful devices. Or be smart, and upgrade well before the two years anniversary and pass it to the next fool.</p>
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<p>I’m not aware of any MacBook Pros with trackballs.</p>
<p>Perhaps you’re referring to the trackpads on MacBook Pros. We have one MacBook Pro from 2007 and two from 2008 and the trackpads on those systems work just fine. I have one of the 2008 MacBook Pros and I use it daily so that’s five years of daily use without any trackpad issues.</p>
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<p>I had the warped battery problem. I brought it into the Apple Store. They took the bad battery out, put in a new one and handed me back my laptop.</p>
<p>I’ve never had a problem with Apple power adapters and we use them daily and have used them for many, many years.</p>
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<p>Perhaps more careful use of your electronic equipment would provide for longer equipment life.</p>
<p>Weird. Mom’s MacbookPro from 2006 is still humming along fine without issues beyond a dead battery from long use* and a flaky DVD-R drive from extensive burning of CDs/DVDs** for family. </p>
<p>Original adapter is still working and although I’ve asked her whether she’d like a newer Mac, she refuses. She’s exceedingly happy with the one she’s got…even though it is limited to Snow Leopard 10.6.8 and won’t be able to run future-oriented 64-bit applications. </p>
<p>*Most modern laptops use lithium ion batteries. They have a maximum lifespan of 3 years at 100% charge capacity from the moment they leave the factory even if they’re not used. After 3 years, they start progressively losing their charge capabilities and by year 6-7…it’s a miracle if they still can hold a charge…much less one of 30minutes-1+ hour. </p>
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<li>Probably burned over 1000+ discs…most of them within the first 3 years.</li>
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<p>I’m not aware of any MacBook Pros with trackballs. <<<<</p>
<p>Ah the beauty of another Apple product. 
I did not check the iPad correction. The issue is with trackpads, which in a way should have been clear when mentioning the warping batteries of the MacBookPros.</p>
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<p>Not MY use! I was a late convert, and much later than the ladies in the family. The issues of trackpad and charger failures has affected both of them around the same time. Still a work in progress with Apple. And yes they did change the battery or did make them tighter. However, the damage caused by the overheated and warped battery on the trackpad is different. You have to buy a new one for 90 dollars. Same issue for the chargers. Chargers that an obvious problem with the cable attachments to the head of the unit.</p>
<p>And, fwiw, <a href=“https://discussions.apple.com/thread/2589804?start=135&tstart=0[/url]”>macbook pro trackpad problem - Apple Community;
<p>I dont use Turbo Tax anymore, I usually use TaxAct.
[TaxACT</a> | Free Tax Preparation Software, File Taxes Online, Free E-filing](<a href=“We're sorry, we're unable to connect to the page you requested.”>http://www.taxact.com/)</p>
<p>My powerbooks had trackpads,( my 540c from 1994, it still works, I keep it around to play Loom. 
) my ibook had trackpads and so does our macbook pros & airs.</p>
<p>I did have a trackball with a UMAX desktop clone, it worked fine- ya know xiggi, you are supposed to clean them ever once in a while. ;)</p>
<p>Ive never had a track pad stop working, except for when I dropped my laptop one too many times & had to open it up and reseat the plugs.:o</p>
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<p>Unfortunately, I can’t use the free federal version as I don’t live in a state where the only income taxes I have to pay are Federal ones.</p>
<p>I used TaxAct for many years but TurboTax Premier is a much better product if you have complex investments. The difference in time and additional deductions and credits can be huge.</p>
<p>I found $1,300 in credits from previous years that TaxAct didn’t tell me about. TT did tell me about them so I checked past years and found a bunch of money left on the table.</p>
<p>I kept trying to do what everyone said – download itunes; plug in my iPhone 4S; sync; it didn’t work.</p>
<p>I finally made an appointment at the local Genius Bar. I wasn’t sure if I was supposed to download iTunes on my laptop or phone; or if I needed a certain software update on my Mac.
This nice young man at the Apple Store in Grand Central pointed out what for many of you may be obvious – after you “download”, you must “install”. Why don’t they make that clear?</p>
<p>So he installed iTunes for me; plugged in the iPhone; everything synced.</p>
<p>Then there’s the issue of software upgrades. I had clicked on the Apple icon in upper left; asked for updates; waited the allotted time (which weirdly shifts from 17 minutes to 45 minutes to 16 minutes) then said “an unexpected exception occurred” which means basically you’re out of luck – no upgrades.</p>
<p>The Apple guy said you can select which upgrades to install, and if you choose all (which I did by default) it’s too much, and will result in the error message I got.</p>
<p>Then he answered all my other questions: </p>
<p>How do I turn off the auto-correct on my iPhone? [Settings/General/Keyboard] </p>
<p>Can I have more than 1 gmail account loaded into my phone? [Yes] </p>
<p>Can I access my Mac remotely from work? [Contact your IT person] </p>
<p>If I delete an email from my phone does it get deleted “for real”? [Yes] </p>
<p>Do people ask about getting married at the Apple Store? [Yes] </p>
<p>Does anyone get engaged at the Apple Store? [Yes and they give me their iPhone to film it] </p>
<p>Do any Apple Store proposals result in a “no” response? [No]</p>
<p>What’s the new phone after the 5? [I don’t know but they always come out with something new] </p>
<p>Can I sit here and charge my phone? [Yes, but if you’re here after we close, the MTA Police will throw you to the ground and kick you out] </p>
<p>Did you ever meet Steve Jobs? [Not yet]</p>
<p>I really doubt he’ll ever meet Jobs. </p>
<p>After Jobs’ death, I read this really cute story from a long-time employee. I can’t give it justice. He saw the frail Jobs walking toward his car (waiting with driver) in front of Apple when a family stopped him. They apparently wanted him to take their picture in front of the sign. So Jobs held up their iPhone and took their picture, handed them their iPhone and walked away. They didn’t recognize him.</p>
<p>Classof2015—I need to send one of my boys your way. It’s as though I live with built-in tech support for every Apple issue except iPhoto. They refuse to learn that.</p>
<p>I just wanted to clarify something. When you wrote:
"If I delete an email from my phone does it get deleted “for real”? [Yes] "</p>
<p>I have emails from three accounts flow into my computer but only two flow into my phone and iPad. I have my settings (for lack of a better term) set up so that if I read and delete in one place, the message still resides on the other devices. I believe it can be set up so that deleting from one device deletes from all devices, but I haven’t tried that.</p>
<p>BTW, one of the recent updates has caused serious battery drain on the phone. (I have the one from a year and a half ago…don’t know the name but not the most recent one.) There has been an update to the update and this second update was supposed to have remedied the battery drain issue, but not in my use.</p>
<p>I do agree that the syncing/downloading is not completely clear, especially when you start attaching multiple devices to one iTunes account. Again, teens can help as they seem to spend a huge amount of their (free?) time on iTunes. </p>
<p>Favorite apps: Shazam & Seven Little Words.</p>
<p>Thanks CT – I welcome any and all tech assistance!</p>
<p>Maybe with deleting the emails the Apple guy figured I could only handle easy answers, and he told me what the default setting was (delete on iPhone means email is deleted for real). I didn’t ask him if I could change the settings so I am only deleting on the phone. I know with my aging Blackberry it always asked if you wanted to delete on one or both.</p>
<p>I did ask my son about iTunes; he said he doesn’t have any songs on his phone. </p>
<p>I’ll check out those apps – thanks.</p>