It’s April 11. If she has acceptances, and completed the financial aid applications on time…she should have her financial aid award as well.
Has the student checked her student portal? Very often financial aid awards are posted there. Or posted ther first.
If she had already been accepted to the state university, she can contact their financial aid office.
The other issue is…she needs to check her student portal and spam folders and emails to see if she has been selected for verification. If so…she won’t get an award until the verification info is received.
On another thread, you mentioned she wasn’t living at home anymore and asked if parent info was needed. Yes…it is…unless she is over 24, or married, or supporting a minor child. Did she include your parent information? If NOT this most definitely needs to be looked at.