@BelknapPoint -I quoted the “full Context” in post #8. In other words I’m saying that if she did not contact/email her professor in a timely manner or “as much as required” it is essentially saying that she fell short of the requirements. If indeed the professor was so kind as to make an exception and “work it out” that was a gift. As a parent who has raised a few teens, I know that they are not always proactive, they procrastinate and perhaps that is why she did not get a grade causing her to have to lose the financial aid. If indeed the professor was irresponsible and bailed without giving her the agreed upon grade, he was wrong and needs to rectify it but I would be interested in the details of how she “thought they worked it out”. As a parent, that statement would not suffice.