I will tell you a story about my D when she was a sophomore at Ball State. She had two grandparents in hospice at the same time, and was cast in a show at the same time her grandparents were sick. I emailed the chair and the administrative director on a Monday night to let them know we may need to pull her out of class depending on the situation with her grandparents ( they died within a week of each other). That was 8:00 in the evening. By 8:15 I had an email back from the chair, and by 8:20 from the administrative director, assuring me they would take care of anything she needed. The next morning they had her in the office and made sure from that point on she was taken care of and supported as we went through that difficult time.
I will never forget the kindness and concern shown to her and our family. You want a place where they care, go to Ball State.