I think this happens way more than people realize. DS20 took it in September and didn’t get his score back until two and half weeks after the initial release date! He knew he had raised his score and done well and that he wanted to use it for EA schools. It all turned out ok because he received a score he was happy with on 10/11 and he could self-report or send within a short time of deadline. But I was SO stressed because ACT customer service could tell me nothing helpful! All they would say is that his score wasn’t flagged but it had not been graded yet and they didn’t know when they would grade it! I hope you don’t have to wait a long time- so frustrating when you want the score.