Not able to reserve an orientation, help!

<p>Here’s the orientation email:</p>

<p>Dear XXXXXXXX :
(if you have already informed us you will not be attending a summer orientation session, please ignore this message)</p>

<p>Welcome to the University of Southern California! We are delighted you have decided to attend USC and welcome you as a new member of the Trojan Family!</p>

<p>In order to ease your transition to USC, we encourage you to take the next step in the enrollment process – signing up for an orientation program. We encourage you to make your online reservation as soon as possible. Sessions are filled on a first-come, first-served basis and many orientation sessions fill prior to the stated refund deadline. When making the online reservation, you will be prompted to choose a session. If the session is no longer listed, it is no longer available. In order to provide a personalized experience for all students, we are not able to accept reservations after the session has filled. </p>

<p>Please become familiar with the entire Orientation Programs website before making your reservation. This site will give you important information about session dates, costs, parent and family programs, options for international students, and details regarding travel and accommodations.</p>

<p>Important: Prior to making your orientation reservation, you must first activate your USC computer account and receive your USC username and password, along with your USC e-mail address. To activate your account, click here.</p>

<p>Once you have activated your computer account (and waited 24 hours for the system to update), you can make a reservation for orientation by logging into the Orientation Student Portal. You will need to have your USC computer username to provide on the reservation form.</p>

<p>In order to login, you will need the following:</p>

<p>Online reservation site: [url=&lt;a href=“http://www.usc.edu/orientation]Welcome”&gt;USC Office of Orientation Programs]Welcome</a> to the USC Orientation Programs Website<a href=“click%20on%20Student%20Reservations,%20the%20Summer%20or%20International%20as%20appropriate”>/url</a> </p>

<p>Ten-digit USC ID Number: XXXXXXXXXX
Having problems logging into the portal? (Hotmail and MSN users, please read.)</p>

<p>After you complete your orientation reservation, make sure and complete your Pre-Orientation Homework. Students will have access to the Pre-Orientation Homework immediately upon making their orientation session reservation. In addition, students who request materials in lieu of attending an orientation session will have access upon requesting materials. Completion of the Pre-Orientation Homework must be done 72 business hours prior to the session the student is attending. Students who do not complete any part of the Pre-Orientation Homework will not be able to register for classes.</p>

<p>XXXXX, we look forward to seeing you at orientation and eagerly anticipate you joining the Trojan Family this upcoming fall. If you have any questions, please contact us at 213.740.7767 or via e-mail at <a href=“mailto:orient@usc.edu”>orient@usc.edu</a>.</p>

<p>Sincerely, </p>

<p>Orientation Programs
University of Southern California</p>