<p>Trouble Logging in to the Reservation System</p>
<p>If you are experiencing problems logging in to the USC Orientation website and making a reservation for an Orientation session, see the solutions to potential problems below:</p>
<p>Problem One: Enrollment Commitment Deposit/Intent to Enroll Form</p>
<p>The online reservation system is only open to students who have submitted their Enrollment Commitment Deposit (undergraduate) or Intent to Enroll form (graduate). Once we receive and process your form (5-7 business days after receipt of deposit), you will receive an e-mail with login instructions and can log in to the reservation system. You must wait for this e-mail in order to make a reservation.</p>
<p>Problem Two: Computer Account Username and Password</p>
<p>All students accessing the Orientation Programs reservation site must first establish their USC Computer Account username and password and receive their USC e-mail address. Your username and password established during First Login will serve as your username and password to log into the Orientation Programs reservation site. To complete your first login, click here. Once you complete your first login, it takes 24 hours to update before you can login, provided you have received the e-mail from our department indicating the 5-7 business day timeframe has passed.</p>
<p>Problem Three: Internet Browser Issues</p>
<p>A handful of students who have tried to log in and register for an orientation session have been unsuccessful. Our technicians have determined the problem could be that your browser’s Privacy Setting is set too high (cookies should be allowed for this site). Please adjust this setting in your browser by following the directions below.</p>
<p>For Hotmail and MSN Messenger users:</p>
<p>1.Open Internet Explorer (outside of Hotmail and MSN Messenger).
2.Type the Orientation URL <a href=“https://www.usc.edu/orientation[/url]”>https://www.usc.edu/orientation</a> into the address bar and click on the Student Reservations/Summer Orientation link.
3.Follow the instructions below.
For Internet Explorer users:</p>
<p>1.Open Internet Explorer.
2.Go to Tools -> Internet Options -> Privacy tab
3.Change the slider to a maximum of Medium High. If it is higher than that, it will not work. Set it lower if it’s still not working.
4.Click on OK.
5.Change to the previous setting once you have finished registering for your session.
For Netscape users:</p>
<p>1.Open Netscape.
2.Go to Edit -> Preferences -> Advanced tab.
3.Go to the bottom of that dialog box, and choose "Accept only cookies that get sent back to the originating server.
4.Click on OK.
5.Change to the previous setting once you have finished registering for your session.
For AOL users:</p>
<p>1.Go to the following link for instructions: <a href="http://webmaster.info./cookieguide.html%5B/url%5D">http://webmaster.info./cookieguide.html</a>
We apologize for this inconvenience. If you continue to have difficulties, please contact Orientation Programs</p>