I don’t want to be a Debbie Downer, but there’s no such thing as a fresh start.
You can’t erase the past. You are who you are - you majored in communications, you have the experience you have, etc. More importantly, you don’t want to erase the past, because your past experiences can inform and influence the work you do later. I started my career in public health and switched to technology. I, too, assumed that I was “starting anew” but really, I wasn’t. Many of the skills and techniques I learned in my prior career are still applicable in my new one, and the way of thinking and approaches I learned in the old career won’t go away - they’ll always stay with me. I can’t unlearn Durkheim and the theory of planned behavior; they are stuck in my head, forever.
Instead of thinking about your BA in comms and your job as problems, think of them as assets. Think about the good stuff you learned - even if the good stuff is “I don’t want to do this anymore because of ____.” And think about how you can transfer some of the skills you acquired in that major and that job to other fields and jobs. For an example, I was talking today to two early college students about jobs in tech, and explaining how much teamwork and collaboration is necessary when building a good product. Amusedly, I mused on how a lot of people go into engineering or software development because they don’t like people and they think the job is about them going off into a dark corner and coding all by themselves for 8 hours a day. And some days, you do that, but most days are about working with others, getting feedback, iterating, trading reports back and forth, and telling all the other roles on your team - producers, marketing, business, program manager, UX/UI, research, finance, legal etc. - what the heck is going on.
You can bring that comms background in to talk about how your prior education will enhance your ability to communicate and build relationships with teammates and partners.