<p>Angelica’s case is a good example of Emory’s inefficient, unforgiving (cruel?) administration. The administrators have their backs turned to the students by default; you have to run up to them, tap on their shoulders, and ask the right questions and tell them the right things, often repeatedly, if you want anything done. The biggest problem with this is, as noted in the article, that if you don’t know what to ask, or what to tell, is ignorant about even having to ask/tell or not (as in Angelica’s case with financial aid), then you’re screwed. It’s unfair and cruel, in my opinion, for most college students who aren’t prepared for the real world yet and need to learn and grow a lot more. A bad university administration will eventually damage the school’s environment. The faculties do what they can, but without good administrative support…</p>