Yes to add: I did phone the college, UC Riverside. The young lady on the phone would not give me specifics about the finances, and told me to access it online. I tried to tell her that I cannot do that, then she started asking a bunch of questions that I do not know the answer to: How was it paid, etc… She told me to have my son get the information. Quite frankly, the young woman did not sound like a professional Financial Aid counselor, she may be a student answering phones.
I have decided to take my son’s birth certificate and both of our passports to the college this week in person, and see what withdrawal I can make. It may be that, like many of you say, they will refuse to give me money. And if so, that will be the end of that.