Since we don’t have any facts, I’m not going to offer an opinion. The student may be a jerk with a sense of entitlement and an inflated view of his/her importance; the parents may be control freaks. It came across as a dumb letter (undoubtedly edited), and I don’t understand why Tom thought it necessary to post it here or why people are teeing off on a young person who very likely still has a lot of growing up to do. Sheesh.