<p>i bought a refurbished dell laptop (not from the school–though at the time that i started here, smith would fix all dells). it’s been pretty good–knock on wood–with the only major problems coming during the warranty period. If I’d bought a computer through Smith it would have been about $800 more, since mine was pretty bottom of the line. Definitely not worth it to me–there are computer repair places in downtown Northampton that do just as good a job as ITS, and my low-end laptop’s served my needs very well (anyone who does hardcore math/design/programming ends up going to the computer labs anyway).</p>