@BunsenBurner - My friend first had issues with the counter not being the same color as the sample slab that she was shown and chose. She went back to the show room and showed them the slab and it was indeed not what they had delivered. Thankfully she stopped them the second the stone was in the house so they weren’t ripping anything out. Then when the correct stone was delivered, she said that the island had small pits all over it and the surface wasn’t smooth. The installer said that’s just how it is but no other pieces of her slab were like that. She ended up having to call Cambria directly after the installer wouldn’t address her concerns. After multiple visits and many, many months, Cambria finally agreed to put in some kind of filler that would smooth out the counter. She’s satisfied now but was extremely disappointed with the customer service of both the installer and Cambria.