It varies by state. He is in CO. It seems to be a glitch in the system. I have a friend in MA that works for Zipcar and they are trying to address it.
In the meantime, S23 finds Turo more reliable. He rents from a guy that has a few cars on the site. My son knows the car will be there are ready, unlike Zipcar which sometimes cancels the reservation. He is also able to rent a higher clearance SUV to carry their equipment when they go hiking and camping. There is usually 4 fo them and I think he said it comes to about $15 each.
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