Hoping someone has been in the same situation…I have DD20 scheduled for ACT this sat (july13)…however she is super sick and I know that there will be zero prep this week, and there is no need to even bother with the exam. I know we can reschedule for a fee(had to do that once already last fall when woke on testing day with a fever- been a rough year!) but the site is not allowing it…and ACT chat/phone support is not accepting new chats/calls.
Is this bc of the testing year rollover (july is last date of 2018-2019 cycle)…and I’ll be able to reschedule come August timeframe? Otherwise I’ll just be out the whole testing fee which is frustrating (but we are in the “tweaking” scores phase vs initial testing so don’t want to report a bad score) TIA!