??? scary letter after I returned our rental car

<p>Just to point out that rental car company screwups aren’t always in the company’s favor:</p>

<p>This summer, I rented a car from Enterprise for three months because our family needed a extra car for that period. I somehow scraped the paint on the left side of the car, just over the wheel well. I don’t know how it happened. Maybe somebody hit the car in a parking lot, or maybe someone in my family scraped something like a lawn mower against it in the garage.</p>

<p>In any case, when Enterprise learned about the damage, I was given a different car and told that I would receive a bill for the repair.</p>

<p>A month passed. I received no bill. So I called the Enterprise corporate number I had been given. It turned out that my local agency didn’t submit their estimate in time (they get a month). So I didn’t have to pay a cent.</p>